Current Vacancies

Warehouse Manager – Birmingham

£30k plus dependant on experience
Fashion-Led Ecommerce Brand

Fast growing Fashion Ecommerce company requires warehouse co-ordinator to oversee the daily operations of the warehouse

You will have a small team of picker packers and warehouse support. Reporting directly to Operations Manager

The Role

To ensure that all orders (inbound and outbound) have been correctly prepared for, ensuring accuracy on the Warehouse Management System (WCS) (ERP)
Responsible for the development, review and maintenance of the company’s health & safety infrastructure, documentation and procedures within Ridings Point
Oversee and plan picking activity in line with business requirements
Ensures all paperwork is completed in a timely basis for stock and goods in/out
Ensures all site process and systems (security, opening, closing, cleanliness) are set up and run
Complies with all safety, stock control and duty regulations
Controls inventory levels by conducting physical stock counts and reconciling with stock erp management system. Track volumes v/s expenditure to ensure productivity KPI’s are met
Ensure the Warehouse teams adhere to stock processes to minimise Stock Loss. Maintain records of damaged stock. Maintain records for stock despatched to public relations. Unpack and pack items and stocking in the warehouse. Responsible for keeping stocked items organised and readily accessible
Manage the Stock Team to ensure stock integrity is maintained and monitored
Manages any re-work required

The Person

To be experienced in working for an Ecommerce retailer
Good knowledge of courier services
Previous supervisory skills
Experience of managing a highspeed dispatch department
Experience in a professional fastmoving warehouse environment
Team player and highly effective collaborator, puts the wellbeing of the entire business before personal success
Continually review all aspects of the operation, methods and process to keep in line with continuous improvement
Communicate to the teams through the effective use of formal and informal methods to promote team working within warehouse and with all relevant departments
Flexible to work shift work if required
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Marketing & Web Assistant – Birmingham

£20,000 – £24,000 a year
Marketing & Web Assistant – Fashion-Led Ecommerce Brand

The Role

Social media for business use, including a track record of positive engagement across popular channels (Facebook, Instagram, Twitter, Pinterest, Google+).
Producing engaging daily content and help shape organic social media strategies across all channels
Creating social media partnerships and collaborations with influencers
Responsible for driving the social media content calendar, you will need to schedule social media platforms on a daily, weekly and monthly basis and ensuring this ties in with brand-wide activity and strategy
Driving new followers to existing social media platforms, including the use of paid-for content
Know the analytics platforms for all social platforms inside out, can analyse and build on successes and leanings to improve social media performance
Keeping up-to-date with the latest global Social Media developments and understanding how they could best work for the brand
Report on each of the social channels progress on a weekly basis seeking new and exciting opportunities to improve social presence
Attending events on behalf of the company documenting such events live on social media
Suggesting tactical and creative initiatives
Drafting releases and selling in to press and bloggers
Researching new and existing press and bloggers
Uploading content on to the company website and digital newsletters
Building and maintaining good relationships with relevant media
Monitoring social media platforms and respond to customer queries/comments/suggestions in a timely manner
Work alongside Customer Care team with any customer issues
At times, you might be required to help with our ever-growing website department
Manage challenging situations by liaising with or informing appropriate management
Report any safety or security issues to the correct people/offices

The Person

Minimum 12 months experience in media relations in a fast-paced proactive press office or agency
Computer literacy. Must be efficient using Windows or Mac machines, including iOS devices.
Strong written and communication skills are essential
Experience writing features or blogs for a brand or publisher
An enviable press and blogger little black book
Experience of using Facebook, Twitter, Instagram, YouTube, Snapchat, Pinterest and other social media platforms professionally
Previous examples of producing visually engaging content, particularly video
Strong knowledge in Adobe, Photoshop and Illustrator
Excellent admin skills and highly organized
Experience of online and social media listening and evaluation tools
Professional, creative, confident, and able to work under pressure in a fast-paced environment
Understanding and ability in interpreting tone of voice across different platforms
A good ‘eye’ for what makes a compelling image for social media
Used to working on a CMS either for retail or content or both
Extensive knowledge of social media and SEO
Creative mindset – someone excited about content and how it can be executed
Experience in running and coming up with ideas for social media campaigns
Exceptional attention to detail and ability to maintain focus under pressure
The ability to manage your own workload and take initiative in a fast-paced environment
A team player with a positive attitude

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Digital Marketing Executive SEO/PPC strategist

Salary 25k+ dependant on experience. Will are willing to look at a more senior experienced individual

Birmingham Central based fast-growing Fashion e-tailer requires;
Must have Fashion experience

SEO, PPC content strategist

Role – working closely with the creative director you will be required to:

Managing SEO, PPC and digital marketing.
Setting up, monitoring, optimising and reporting on digital marketing campaigns and accounts
Creating compelling, customer-centric campaigns that drive traffic and encourage conversion and improve bounce rate.
Driving website traffic and improve sales.
Measuring and optimising campaigns across all digital marketing channels.
Ensuring marketing automation is a key part of our marketing funnel to generate leads and boost conversion.
Manage and carry out digital market campaigns connected to in house and external public relations. Ensuring a full delivery and analyse of performance is provided in an ‘end of campaign’ report.
Define KPIs and SLAs so we can pro-actively track individual SEO performance.
Knowledge & Experience – Proven record in managing SEO teams and business transformation. Must have experience in affiliate marketing and managing PPC and Google AdWords accounts

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Fashion Stylist & Content Writing – Birmingham

Online Ladieswear retailer
C£17k

Want to see your creative vision come to life? Live and breathe the brand, set the creative direction for new retailers. We value originality and innovation across all areas, whether that is styling, production, photography and film! We’re on a journey that will take us to new and exciting places in the very near future and we want to take the best people with us.

Job Summary:

Styles garments within the ecom fashion studio.
Responsible for achieving daily shoot targets.
Ensures the trends are translated and presented on brand.
Works with the Senior creative stylist to adhere to Brand guidelines across all shoots.
Reacts to sales feedback.
Liaises with various teams across the business to achieve the departments goals.
Is passionate is about styling and conducts their own research.
Key Responsibilities Working as a Stylist you will be responsible for the following

Daily prep of styling rail.
Ensuring priority items are processed first and in a timely manner.
Signs off looks with the Lead stylist.
Takes direction from the Lead stylist to achieve the desired brand image.
Working towards your personal KPI’s.
Working on additional projects when necessary.
Opportunities to work on Ad hoc creative .
Opportunities to work on exciting projects – this is not a 9am-5pm
Key Responsibilities Working As a Content Writing

Must be passionate about writing
Must be good with spelling and grammar
Experience in using Microsoft and Google Sheets
Must have some fashion experience
Must measure all new clothing and footwear for descriptions
As a Stylist you should be highly motivated, with technical flair, excellent communication skills and a can-do attitude.

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Designer – Ecommerce and Brochure

South Manchester
Salary c£35k – we are willing to look at more experienced candidates if they are the right fit with hands on experience

Our client is currently looking for a Designer who will drive the brand and content across all channels, including: our website, social media platforms, email marketing, brochures and all other communication and marketing tools.

This is a very important hands-on role and you’ll be responsible for a broad range of design across our website, print, email and billboards, to name a few. You will play a key role in shaping our future and growing the creative team.

You will have an excellent eye for layout, colour and typography and extremely good knowledge of Adobe suite. If you can create something beautifully sophisticated and stylish from a simple brief and have great vision and ideas to create stand out brand for our customers, then we’d love for you to join our team.

This is what you’ll do:

 Produce high quality artwork for the website, customer emails, print, outdoor and beyond.
 Development of brand guidelines
 Managing workload to required deadlines
 Proactive management of quality and creative efficiencies
 Close working relationships with Marketing Team
• Design & update homepages, content spots, static pages and category banners at season launch
• Make amendments to creative and build HTML/CSS creative and deploy.
• Provide creative insight, recommendations and experience to design requirement
• Research innovative creative and development ideas for testing and implementation
• Design and produce landing pages that generate customer engagement
• To resize and upload images for use on the website as alternative product images to support user experience onsite
• Skill in conceptualising, sketching, designing mock-ups and wire-framing website designs

Skills & Experience

Essential

• Previous experience in web design or building e-mails and landing pages to best practice
• Fluent in Adobe’s Creative Suite; particularly PhotoShop and Illustrator
• Knowledge of Dreamweaver
• Confident working with HTML, CSS and publishing online
• Confident working to briefs and brand guidelines
• Confident in managing a diverse and demanding workloads within pre-determined time frames
• Experienced in all elements of marketing design
• Experienced preparing design & build for email
• Experience working at a fashion brand with exposure to ecommerce
• Proactive to new design initiatives
• Ability to work in fast paced environment
• Passion for marketing, fashion and achieving as a team
• Determination to succeed in a high-pressure environment
• You should be highly motivated, with excellent communication skills and a can-do attitude.

Desired

• Educated to Degree level, preferably Web or Graphic Design.
• Good knowledge of Indesign
• Experience of design within the fashion or retail industry
• Good retouching skills
• A knowledge of direct marketing
• Competent in Microsoft Excel and Word

What we’ll be looking for in you

• A highly motivated person who promotes a positive working attitude at all times
• An appreciation of excellent online design
• Confident working alone but equally comfortable working as part of a team
• Able to manage multiple responsibilities and deadlines/priorities simultaneously
• Being constantly aware of brand guidelines and with a keen eye for detail
• Bags of enthusiasm and passion

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Customer Experience Manager – South Manchester

Salary upto £30k dependant on experience

Customer Experience Manager

Do you want to work in the glamorous world of fashion? Our client is a chic, new and exciting online fashion destination for stylish women – and we have an amazing opportunity for a newly created role of a Customer Experience Manager!
As a Customer Experience Manager, your most important role is to ensure the customer is given the best service possible. You’ll also be expected to know your company’s products and policies inside out and be able to communicate this when needed

General Duties:

As this is a newly created role the role will develop and grow over time.

Handling all phone calls, emails with customers and resolving all queries
Liaise with other departments as necessary to give a satisfactory answer to queries
Respond to customer service queries on social media (liaise with social manager to ensure the right person handle the right query)
Process customer refunds
Execution of customer post-purchase experience
Eg. Despatch notes, emails, cards in delivery boxes – ensuring they stay updated and offer a great experience to customer
Keep on top of boxes and packaging and make sure all ordered – recommend amends to improve customer experience
Ensure customers receive a first class service
Monitor and respond to customer reviews when they launch on site

Assist with other tasks in marketing team as required
Assist with other admin tasks in the office – (e.g. cover for PA/Office manager)

Skills

Previous skills essential and most importantly an individual with a super polite and understanding manner who our customers will warm
Interest in Fashion is essential for this role.

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Executive PA – South Manchester

Salary upto £30k

Do you want to work in the glamorous world of fashion? Our client is a chic, new and exciting online fashion destination for stylish women – and we have an amazing opportunity for an Executive PA equally as amazing to join our team! The ideal candidate will be a brilliant self-starter, always readily available to assist and in possession of a positive ‘can do’ attitude.
You will be proactive and organised, with excellent communication skills. You will be responsible for managing the 2 CEO’s work and life admin confidentially to enable them to focus on day to day work issues. You will also be responsible for the overall management of the office and everything that goes go with this.

Executive PA

Planning week – forward thinking everything that needs to be done
Lunch/coffees CEOS as required
Manage upwards – second guess what needs to be done and help plan – reminder of birthdays, important admin events (e.g. insurance, MOT etc)
Oversee diary – check meetings and plan anything required – travel/lunches etc
Produce itineraries for travel (plan ahead taxis/timing etc)
Produce presentations on PowerPoint – must have exceptional powerpoint skills and be able to produce sophisticated presentations with graphs, images etc.
General Filing
Handling confidential information

Office

Order all office supplies – monitor requirements and stay ahead
Responsible for all running of office
Photocopier
Liaising with Apex (IT support)
Electrics/water/aircon
Liaise with landlords where necessary
Ordering office furniture and IT
Stationery
Kitchen gadgets
Kitchen supplies
Ordering from sample account – CEOs and Head of PR
Assist Head of PR with getting samples to press and celebrities
Keeping office tidy and kitchen (loading and unloading dishwasher
Responsible for managing the relationship with the office cleaner
Manage petty cash
Bookstaff travel and hotels
Shoots – organising equipment, travel/logistics – being here to open and close office and order lunches
Shoots off-site – attend where necessary – stay in building organise lunches
Maintain cupboards and filing system
Constantly improve processes to make office more efficient
Take in all deliveries
Pack up and return sample products and deliveries back to suppliers
HR support – staff contracts, new starter forms
Answer phone (support dedicated customer service manager as necessary by taking phone calls – cover when on holiday)
Run ad hoc errands
Organise office events/parties
Maintain holiday/absence records
Answer door
Organise refreshments for visitors
Set up room for visitors
Be aware of all plans for week across office – what support will be required and help out

Skills

Highly organised
Very personable, cheerful and upbeat
Ability to deal with stress of a multitude of task and remain upbeat
Happy positive disposition
Forward thinking and proactive
Love being busy
Highly trustworthy and maintain confidence
Responsible, mature attitude
Willing to take responsibility and see a task through to completion
To think through consequences of task not see each task in isolation
Excellent PowerPoint, word skills (basic excel)

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Ladies Knitwear Garment Technologist

Manchester
Salary unto £35k

A fantastic opportunity for a Knitwear Garment Technologist to join a growing Fashion Supplier. Our client are a established supplier to many key high street accounts and online retailers

Role:

·Work closely with design and product development teams to provide technical guidance regarding size specifications, fabric selection and garment construction.

·Develop fits and blocks for new ranges.

·Review of proto/design samples to ensure that they conform to size and design specifications.

·Organise and attend all fit meetings with customers.

·Prepare Spec and other comments and ensure that all information is effectively communicated to offshore production teams within agreed critical path timescales.

·Manage all aspects of the sealing process critical path.

·Prepare testing requirements schedules and manage testing report critical path.

·Travel to carry out fit meetings with retailers

·Work closely with offshore production teams to ensure that all production meet customers quality standards.

·Resolve quality assurance issues through effective communication with customers and offshore Production teams.

Skills:

·Minimum of 5 years for the Senior Garment Technologist role.

·Knitwear experience.

·Experience working with fashion and Key High Street Accounts

·Strong understanding of garment construction and the manufacturing process as well as grading and fits.

·Attentive to detail and accuracy.

·Highly organised with confident communication and administration skills and ability to manage critical path deadlines.

·Team player who enjoys working under own initiative as well as part of team.
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Ladies Outerwear Designer

Manchester
Salary c£23k dependant on exp.

My client, a leading and established supplier to all the major high street retailers, are seeking a Outerwear Designer.

You must have previous 18 months plus experience in designing outerwear and excellent interpretation and communication skills. You will work closely with the design, merchandising and Quality team . This role will suits an outerwear designer with excellent illustrator skills who can work in a fast-paced environment.

The Role:

• Working closely with the Senior Designer and design team to meet briefs.
• Developing new ranges to compliment and drive forward the existing product.
• Completing spec sheets and design packs.
• Researching trends and taking inspiration from this to produce, creative and innovative designs.

• Keeping up to date with fashion trends including colours and shapes.
• Maintaining the company identity and developing their product portfoli
• Extensive market research and comp shops.
• Working with factories in the Far East.
• Following critical paths and delivering products on budget.
• Understanding of deadlines and the corporate calendar.

Skills Required:

• MUST have experience in a similar role.
• Good knowledge of Photoshop and Illustrator.
• Commercial awareness.
• Excellent communication skills.
• Team player
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Sales Executive – Cheshire / Staffordshire

Sales job description
£35-£37K, the package also offers a car allowance or car, plus pension and health care.

Building strong, long-lasting relationships with a mix of new and existing customers by providing excellent service levels. Liaising closely with customers to ensure product is to their design & fit spec.

Working closely with Brand to have a clear understanding of their stringent brand ethics, procedures and to ensure product gets through strict approval guidelines in line with tight critical customer dates.

Working with the design and technology teams to ensure product is fit for purpose and sits within retailer profiles and price points.

Prospecting via all forms of media including cold calling to secure new business and new customers. Open up new opportunities with target customers plus new departments within existing customer base.
Gathering market and customer information.
Maintaining and developing relationships with existing customers in person, via telephone calls, emails and meetings.
Building solid relationships with existing and prospective customers, gaining a clear understanding of all their current and future requirements.
Responding to sales enquiries promptly and efficiently.
Negotiating sales and agreements with customers.
Making, rapid cost calculations and providing customers with accurate quotations
Managing your sales targets and timescales.
Pushing sales of bespoke and stock styles to existing retailers.

Push stock and UK knit to target and existing customers.

Costings – set up & complete. Negotiate prices with factories and customers within stipulated remits, targets and margins.

Sales figures – maintain and update.

Awareness of customer credit limits and negotiate with customers re flow of product.

Take on responsibility for key licenses, feedback to the team, attend licensor meetings. Work on new license renewals.

Liaising with the merchandise team very closely to ensure all information if accurately communicated to enable the orders to be progressed smoothly and efficiently.

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