Senior Import Merchandiser

Stoke and South Manchester

Salary range £28k — £36k dependant on experience

Senior Merch

  • Raising Purchase Orders and Customer Sales Orders in Sage for UK and China requirements, and chase all orders through.
  • Create production artwork briefs to Opal – liaising with internal departments for on time and accurate completion to sign off with customer.
  • Arrange new product order handover meetings with various departments.
  • Critical path order management with all parties to ensure on time deliveries to customer – escalating any issues to the account manager.
  • Direct communication with customers from order confirmation to delivery/shipment.
  • Arrange, send and chase approval of all samples with customer, i.e. Photography/ White Seals / Production Samples etc.
  • Liaise with shipping team to make sure vessel bookings are made in line with Customer and UK requirements.
  • Weekly order book update (tracker’s) to all customers – highlighting any delays/issues.
  • Working closely with the Planning/Purchasing team and advising them of when components/packaging are arriving and any delays so no issues to production planning.
  • Working closely with the despatch department on customer deliveries so customer can be updated at all times.
  • Will need to attend weekly customer calls and customer meetings as and when required.
  • Good attention to detail and proactive attitude.
  • Experience of Sage X3.
  • Microsoft Excel essential