Current Vacancies

Customer Service Manager

Hyde – Manchester

Fashion – Premium Menswear

Salary c£35k dependant on experience

We’re looking for a hands-on Customer Services Manager to oversee all customer service operations from within our clients warehouse. This role will be operational and a leadership position as you will build and develop a small customer service team.

Key Responsibilities

• Manage daily customer service queries across email, phone, and digital channels.
• Work closely with warehouse teams to resolve order, delivery, and returns issues.
• Set up and improve customer service processes and workflows.
• Create and track customer service KPIs and reporting.
• Plan, recruit, and train a future customer service team.

About You

• Experience in customer service management or senior customer care roles, ideally in e-commerce, fashion, or warehouse operations.
• Strong understanding of fulfilment and operational processes.
• Hands-on, solutions-focused, and confident working in a fast-paced environment.
• Excellent communication and organisational skills.
• Motivated to grow and lead a team as the business expands.

What We Offer

• Opportunity to build a customer service function from the ground up.
• Fast-paced, collaborative environment with real career progression.
• Competitive salary

Performance Marketing Creative

Office Based

Manchester City Centre

Salary £30k-£36k dependant on experience

Our clients culture thrives on creativity, collaboration, and a deep connection to the outdoors. they are a hands-on brand built by people who live and breathe performance, innovation, and exploration. Every idea starts with curiosity and is shaped through experimentation, teamwork, and a commitment to quality. Whether we’re designing gear, testing products in the wild, or crafting stories that inspire adventure, we approach everything with an open mind and an adventurous spirit.

Performance Marketing Creative

We’re looking for a Performance Marketing Creative who combines creative storytelling with data-driven marketing. This is a hands-on content creation role, responsible for producing, launching, and optimising paid ads across social and digital platforms.

Key Responsibilities

Content Creation & Ad Production

• Create performance-focused ad content for Meta, TikTok, YouTube, and other paid channels.
• Shoot and edit short-form video (UGC, reels, product demos, athlete clips, etc.).
• Write compelling copy that converts – from punchy headlines to clear CTAs.
• Repurpose content for multiple platforms, maintaining a consistent tone and look.
• Work closely with the creative and brand teams to ensure alignment with campaign messaging.

Collaboration & Planning

• Work closely with marketing and e-commerce teams to align campaigns with product drops and launches.
• Collaborate with ambassadors, athletes, and content partners to source authentic performance content.
• Stay ahead of social and performance trends – from visual styles to hooks and ad formats.

Skills & Experience

• 2–4 years’ experience in performance marketing, content creation, or a similar digital role.
• Proven experience producing ad creatives for paid social (Meta, TikTok, YouTube).
• Confident in tools such as Adobe Creative Suite, CapCut, Canva, or similar.
• Strong understanding of what makes content convert – creative testing, hooks, and performance storytelling.
• Interest in outdoor, sportswear, or performance-led brands.

Personal Attributes

• Creative and curious – loves trying new formats, ideas, and visuals.
• Hands-on and self-starting – can film, edit, write, and upload independently.
• Commercially aware and results driven.
• Passionate about the outdoors, performance culture, and digital storytelling.
• Collaborative and adaptable, comfortable working in a fast-moving environment.

Senior Streetwear Designer

Competitive Salary

Manchester Central

37.5 hours per week, Monday to Friday ( Flexible working hours available)

Our Client is a dynamic fashion brand rooted in streetwear culture, blending bold design with premium quality. We’re passionate about pushing creative boundaries and building a team that thrives on innovation, collaboration, and authenticity.

Role Overview

We’re looking for a creative and driven Streetwear Designer to join our design team. You’ll work closely with the design and product development teams to bring fresh ideas to life.

Key Responsibilities

• Assist in designing streetwear collections including apparel, accessories, and graphics.
• Create mood boards, sketches, and tech packs using Adobe Creative Suite.
• Support the development of prototypes and samples in collaboration with garment technologists.
• Conduct trend research and competitor analysis to inform design direction.
• Prepare presentations and visual assets using Microsoft 365 tools.
• Participate in fittings, product reviews, and team brainstorming sessions.
• Assisting the Head of design with delegating tasks and managing the junior design team.

Required Skills & Experience

• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign).
• Familiarity with Microsoft 365 (PowerPoint, Excel, Word).
• Strong understanding of streetwear trends and youth culture.
• Excellent visual communication and attention to detail.
• Ability to work collaboratively in a fast-paced environment.
• Degree or diploma in Fashion Design, Graphic Design, or related field (or equivalent experience).

Desirable

• Experience with garment construction or pattern cutting.
• Basic knowledge of sustainable design practices.
• Portfolio showcasing streetwear or graphic design work.

Kids Nightwear Designer – Licensed

Location South Manchester

We are looking for at least 2 to 3 years experience

Full-time some Hybrid Offered

Salary dependant of experience TBA

Ensure high service levels are provided and newness in design is given.

See concept designs through to production, working closely with buyers and factories to ensure the brief is met.

Adapt knowledge of Licensor brand guidelines, ability to push the creative boundaries as much as commercially viable to ensure all artwork is bespoke and sets us apart from our competitors

Work closely with technologists and merchandisers, to ensure products fit and find solutions to any problems in production.

Researching trends, and creating mood boards for new projects and seasons ahead.

Collaborate with other creatives in the Design team to ensure a common vision and consistent branding across the business.

Attending customer meetings and prepare for presentations.

Design to a brief and amend as buyers requests.

Creating exclusive designs, with awareness of cost and factory restrictions.

Prepare design packs, including technical drawing and size specs.

Thorough understanding of the current market and research of retailers to ensure handwriting is in line.

Manage day to day work load, working closely with buyers and factories to ensure deadlines are met for samples and designs.

Work closely with technologists and merchandisers to ensure products fit and any issues in production solutions are found

Develop new products with the factories from research, requesting new fabrics and embellishments.

Reasonable travel, including factory visits and regular comparative shopping in the UK and overseas.

Adult Nightwear Designer – Licensed

Location Staffordshire

We are looking for atleast 2 to 3 years experience

Full time – Some Hybrid Offered

Salary dependant on experience TBA

 JOB DESCRIPTION                                 

Ensure high service levels are provided and newness in design is given.

See concept designs through to production, working closely with buyers and factories to ensure the brief is met.

Adapt knowledge of Licensor brand guidelines, ability to push the creative boundaries as much as commercially viable to ensure all artwork is bespoke and sets us apart from our competitors

Work closely with technologists and merchandisers, to ensure products fit and find solutions to any problems in production.

Researching trends, and creating mood boards for new projects and seasons ahead.

Collaborate with other creatives in the Design team to ensure a common vision and consistent branding across the business.

Attending customer meetings and prepare for presentations.

Design to a brief and amend as buyers requests.

Creating exclusive designs, with awareness of cost and factory restrictions.

Prepare design packs, including technical drawing and size specs.

Thorough understanding of the current market and research of retailers to ensure handwriting is in line.

Manage day to day work load, working closely with buyers and factories to ensure deadlines are met for samples and designs.

Work closely with technologists and merchandisers to ensure products fit and any issues in production solutions are found

Develop new products with the factories from research, requesting new fabrics and embellishments.

Reasonable travel, including factory visits and regular comparative shopping in the UK and overseas.